If it is desired to bring a Motor Cycle to the Works for attention it is absolutely essential that a definite appointment be arranged in writing with the Service Dept. Do not despatch motor cycles or components to us before ascertaining from us that we can accept them.

Testing and external examination can be done at almost any time and at very short notice, but if subsequently it is found necessary to carry out work the machine may have to take its turn with work already in progress at the time unless some definite arrangement to the contrary has been agreed upon by us.

All motor cycles or parts sent by rail for repair should be addressed to us and consigned to Hall Green Station, G.W.R., carriage paid, and must be labelled with sender's name and address, (or parcel should contain a note giving this information). All parts must be securely packed and cylinders, heads, petrol tanks, etc., which are liable to damage, must be packed in strong wooden cases. Where goods are received insufficiently packed we supply suitable boxes which are charged extra. Complete machines should have movable equipment such as tools, inflators removed before despatch. A letter giving full instructions for repairs needed should be posted and should state date of despatch of goods. Any machines or parts received without instructions or other means of identifying sender will lie here at Owner's Risk and we shall be under no obligation in regard to them.

Attention is drawn to the fact that generally the demands upon our Repair Department are less during the winter months than during the summer period. In consequence we can deal with repairs more expeditiously during the winter. This should be borne in mind when contemplating an overhaul.